Category Archives for "Reviews"

Top 5 WordPress hosting companies of 2017

WordPress is the most popular way to start a website online. With an estimate of over 75 million sites using this content management system and 25% of all new websites starting on this platform, it has become a focus of many hosts.

Most hosting companies now cater specifically to WP users with a special set of plans and servers specifically set aside for the CMS.

That doesn’t mean that they’re all the same. You probably chose to put your site on WP because of how versatile it is, and choosing a host is an important part of getting the most out of it. You should carefully list your needs and put them up against the features and price of any company you may want to use.

To help, HostAuthority has compiled a list of the best WP hosting plans from all over the web and sorted through them based on speed, service and options. All of that data has led us to the top 5 hosting options for WordPress.

#1: Bluehost

Continue reading

Top 5 cheap hosting companies of 2016

There are so many factors to consider when choosing a host, but often the most important one is the price. Just finding the cheapest company doesn’t make your search easy.

A number of factors can make a hosting company more expensive than their website states. To find the least expensive place to put your website you’ll have to look at several factors including:

  • Pricing: The price you pay to join the host is often discounted heavily. The price goes up on most hosts after the first year of service.
  • Hidden Fees: Some hosts charge extra fees on basic services to up the price.
  • Average Reviews: It doesn’t matter how cheap a host is if no one likes to use them.

By looking at all of the data and features available from dozens of companies you’ll be able to get a decent idea of the hosting company right for you. To help you get started, we have compiled the five cheapest hosts online based on the factors we’ve already talked about.

All five of these companies offer incredible prices and features for each of their plans.

Number One: JustHost

Continue reading

Top 5 dedicated hosting companies

Dedicated hosting is one of the most expensive ways to keep your websites and programs online, but it is also the safest and fastest option available online.

The options that you have with this type of hosting are also far greater regarding development flexibility. Usually dedicated servers are the best choice for large sites, corporate websites, or developers looking to utilize some resources offered.

Choosing the right hosting company typically comes down to the type of hardware and level of service before price.

Here at HostAuthority, we’ve taken a look at dozens of different dedicated hosting plans from around the internet and compiled them into the following list of our top five picks.

Number One: 1&1

1&1 makes it to the top of the list due to several factors including the sheer number of plans available.
Continue reading

Ranking the Top 5 Shared Hosting Companies

Finding a great shared account for niche sites, personal blogs, or small business websites starts with what you hope to get from your hosting company.

Figuring out if you need to host multiple sites, having a really fast page loading speed, and really good uptime that’s guaranteed are all things that will help you evaluate your options.

HostAuthority has looked all over the web to find shared hosting that’s not only affordable, but has great support and features packed in to create a great overall experience. We’ve compiled our top five shared hosting providers to help you on your journey to find a good mate for your website.

Number One: SiteGround

SiteGround got the nod for our best overall hosting option, and for good reason. The reviews by users are overwhelmingly positive and the features that are included make it the number one shared host as well.
Continue reading

Ranking the Top 5 VPS Hosting Companies

A virtual private server (VPS) is a great way to have greater control over your resources and is a preferred choice of developers and larger blogs.

An analogy, that helps many people, that explains the difference between shared and VPS hosting is kind of like living arrangements.

Shared hosting is similar to renting an apartment while a VPS is like buying a condo. While other files are hosted on the server, you have greater control of the resources and security of your part of that server.

Depending on your hosting provider, this level of access can change. Choosing the right host for your new VPS plan involves several factors including price, resources, access and more.

HostAuthority has compiled dozens of VPS providers to find which have the very best service with all factors considered. This is a list of our top 5 VPS choices to help you on your search.
Continue reading

2016 Bluehost review: Everything you need to know

Overview: Bluehost offers 100% in house services and low cost shared hosting plans for beginner and intermediate website owners.


Basic: $3.49/mo for shared hosting.

Plus: $5.95/mo for shared hosting.

WordPress Blogger: $28.53/mo for WP hosting.

Ideal Customer: Anyone looking for a simple all in one hosting solution will benefit from Bluehost.


Unique Features:

Quick Start: While Bluehost works well for advanced users, it’s geared for beginners. This is most apparent with their Quick Start add-on service. For $79.99, you get a 45-minute session on how to set up a website. If you’re a beginner, this is money well spent and a valuable service, because time is money. You’ll get a guided cPanel tour, recommendations on what web builders to use, advice on content tailored to your goals, theme, widget, plugin selection and installation, help on page creation including layouts, text, and images, guidance on email account creation and spam protection, and overall advice on how to succeed online with your new website. If you’re a complete beginner, Quick Start allows you to bypass hours or even days of learning things on your own. You can quickly get up and running in less than 45 minutes. If you are new to website creation and want to avoid a lot of frustration Bluehost’s quick start service can help.

Free Hosting for Nonprofits: Bluehost has partnered with membership (free), to offer free hosting for nonprofits and charities. Even though it’s free, the hosting plan includes everything that’s standard, from site builders, email, domains, 1-click installers, 24/7 support, unlimited disk storage, unlimited site transfer, FTP access, file manager, MySQL databases, multimedia features, script languages, 24/7 network monitoring, shopping carts, site backups, and much more. Best of all, this is a lifetime of free hosting for nonprofits and charities.

Site Doctor: Like Quick Start, Site Doctor is another add-on service. This is a handy service to have to resolve problems caused by malware, hackers, spam, or viruses. You’ll have Bluehost’s in-house experts handling your account and all hosted websites if there are problems. Site Doctor performs software updates, prepares comprehensive backups ready to be restored, scans for security threats and malicious code, and removes and extracts malware and corrupt files completely. Bluehost offers a 30-day guarantee for a clean site under the Site Doctor service and will promptly address additional issues at no extra cost. If you’re not technically savvy or don’t have the time to deal with compromised websites, Site Doctor should be a welcome relief.


We looked at several online review sites to find out what customers were saying about Bluehost. We found that customers were most satisfied with the features and easy set up.

One happy customer explains: “It takes only 5 mins to setup then you are good to go, it is really easy to transfer or point domains to bluehost as well so a lot of time is saved.”

Another reviewer agrees saying: “After switching alot of hosts, finally joined BlueHost. Everything was easy, in a matter of minutes all of my website is transferred to the new one.”

We also found negative reviews however. We found that Bluehose users were most disappointed with wait times for customer support.

One frustrated reviewer writes: “The customer service, if you can call it that, is horrible. When trying to get ahold of tech support either by phone or by web, the wait time has never been less than 20min for me, and two times yesterday it was over 30 min.”

Another customer warns: “As of the last year or so no longer can I just reach tech support easily with a simple call. Getting tech support is like torture. You have to wait forever to talk to someone.”

We also checked Twitter for Bluehost reviews. One user is happy with the speed and communication from tech support:

Another user is frustrated at frequent downtime:


  • Multiple Plans: Bluehost offers multiple plans for shared hosting, cloud hosting, VPS hosting, and dedicated hosting. They’re priced to meet different needs so you have many options to choose from.
  • Good Pricing: Bluehost is a popular choice for low-cost web hosting. They also offer good introductory prices on all levels. Their shared hosting plan starts from $3.49 per month, VPS from $29.99 per month, and dedicated plan from $149.99 per month.
  • Business on Tapp: Business on Tapp is a community for small businesses, startups, and other entrepreneurs to share their ideas on marketing, strategy, tools, productivity, and finance. Bluehost is a founding sponsor of this app, which shows a positive commitment to small business owners.
  • Optimized Hosting for WordPress: Bluehost has a separate hosting plan for WordPress that’s optimized specifically for this application. This plan is hosted on their VPS platform with custom architecture, so WordPress users can enjoy special attention and fast speed.
  • Knowledge Base: Bluehost has an extensive knowledge base that you should consult before submitting a support ticket, because your question is most likely answered already. They have a series of video tutorials to make troubleshooting easier for visual learners.


  • No Uptime Guarantee: Bluehost has no published uptime guarantee, but they’ve been in the hosting industry for a long time that inspires some level of confidence. They also claim to monitor their servers 24/7.
  • Limitations on Plus Plan: You can expect limitations on the most basic plan, but Bluehost’s Plus Plan has some limitations as well. This is their most popular, mid-tier plan for shared hosting, but you’re not offered unlimited website space or number of websites. Many competing web hosting plans usually offer these on their non-basic plan.
  • Complaints on Support: Their support seems to be hit or miss when you look at reviews online.


Bluehost is priced well for personal or small websites that don’t require a ton of space. There seems to be complaints on their level of support, but their extensive knowledge base might somewhat mitigate this problem.

Takeaway: Bluehost is undoubtedly one of the most well-known and popular web hosting companies. They offer multiple plans to accommodate all users, but are geared specifically towards beginners, as proven by their add-on services.

2016 Arvixe review: Everything you need to know

Overview: Arvixe offers a wide range of hosting options for individuals or businesses to scale and grow.


Personal Class: $3.27/mo for shared hosting.

Personal Class ASP: $5.00/mo for shared hosting.

Personal Class Pro: $7.00/mo for shared hosting.

Ideal Customer: Arvixe is perfect for any user looking for specific hosting needs as well as competitive pricing and comprehensive features.


Unique Features:

No Hidden Fees: Arvixe is unique in that they have no “introductory fees” that seem standard with other web hosting companies. Many companies lure you in with their ultra low introductory fees while presenting in fine print what they really have to pay when they renew. Arvixe has one straightforward pricing system for each plan. When you sign up for their service, you’ll be specifically told when the renewal is, and how much you’ll be expected to pay at that time. And that fee is the same as what you’ll be paying right now if you sign up. As with other companies though, you’ll save more money if you pay annually versus monthly or semi-annually, but that’s standard across the industry. The biggest saving comes from signing up for a 2-year plan, at 43% discount. Arvixe makes this clear when you go to the order page.

Free Domain for Life: Most companies charge separately for your hosting account and your domain. But Arvixe offers free domain for life. As long as you stay with Arvixe and renew your hosting account year after year, the same will be the case for your domain name. This could potentially represent a ton of savings if you host more than one domain (website) on your hosting account, as you wouldn’t need to pay $10 for each new domain you register. You still have the flexibility to transfer it to another hosting company if you discontinue your account with Arvixe. This can be a very attractive feature for webmasters with multiple sites.

Returning Customer Discounts: If you’re a repeat customer, Arvixe offers up to 50% off for life on all your hosting account orders. This might not be necessary or particularly useful if you stick to one type of plan. For example, if you primarily use their shared hosting plan, Personal Class or Personal Class Pro, you can have anywhere from 6 to unlimited number of websites. So you wouldn’t need to purchase another hosting account. But if you want a different type of plan, such as VPS or dedicated server hosting in addition to what you already have with Arvixe, the discounts could add up over time.


We checked several online sources looking for Arvixe reviews. We found users were happy with the control panel options and uptime.

One happy customer writes: “My overall experience with Arvixe is great, I have everything I need on the Cpanel starting from domain management to custom software installers for ” ready to install scripts” which is regularly updated with the latest versions.”

Another reviewer please with uptime states: “Uptime has been very stable; I use uptime robot to monitor and it tells me my site has 99.96% uptime over the last 30 days. I’m very pleased with the value offered by Arvixe, their hosting is very affordable.”

Not all reviews were positive. We found users were upset with customer support and ticket resolution times.

One frustrated reviewer writes: “Their tech support doesn’t even care that they are not helping you. I have had a ticket open for over 2 months to try and get my e-mail back up.”

Another disappointed customer warns: “Tickets are responded to after months (yes, months!), which in this century is the same as a non-response.”

We also checked Twitter to see what customer were saying about Arvixe. This user is happy with his hosting service:

Another user is having issues with long resolution times:


  • Reasonable Pricing: All of Arvixe’s hosting plans are priced reasonably. For the shared plan, you’ll pay around $7 per month or $60 per year, with free domain included. Their dedicated server plan starts at $175 per month for single processor servers.
  • Free Website Transfer: Arvixe offers free website transfer if you’re moving over from another hosting company.
  • Simple Pricing and Extras: With no confusing introductory fees, free domain for life of your Arvixe account, and returning customer discounts, Arvixe has enticing but simple extras that stand out from their competitors.
  • Multiple Plans: You have a choice of five different plans or “classes”: Personal, Business, Reseller, VPS, and Dedicated. One of these plans will most likely meet your needs.
  • 60-Day Money-Back Guarantee: Arvixe offers a very generous 60-day money-back guarantee, whereas the industry standard is 30 and very rarely, 45 days. You can cancel your account by emailing Arvixe’s sales department.


  • Complaints on Support: While Arvixe provides the standard support through live chat, and ticket system, there are some complaints on how they handle the customer issues. They don’t seem to offer phone support starting in 2015, which can be another issue.
  • Cloud Hosting: Arvixe does offer cloud hosting, but that option is hidden under “Dedicated Class” which can cause some confusion.
  • Website is Hard to Navigate: Arvixe’s website is somewhat haphazard and not user-friendly. You have to mouse over a lot of links to see the full explanation of features. It’s also not mobile-friendly.


Arvixe stands out from their counterparts in a few ways: no introductory prices, free domain for life, and repeat customer discounts. Their hosting plans are robust and should meet any users’ needs, whether for beginners or advanced users. With Arvixe’s generous money back guarantee you can feel safe giving them a try. Their support seems to have gone down since another company acquired them this year. Prior to 2015, Arvixe rated highly in the support area in reviews online. If you are not technically savvy and feel you will need more support, Arvixe may not be right for you.

Takeaway: For competitive pricing and comprehensive features, Arvixe is pretty hard to beat. Arvixe also offers both Linux and Windows hosting, so if you have a preference for one or the other, you’ll be with the right company.

2016 iPage review: Everything you need to know

Overview: iPage specializes in shared hosting plans perfect for all levels of web users.


Essential: $3.25/mo for shared hosting.

WordPress Starter: $3.75/mo for WP hosting.

Basic VPS: $19.99/mo for VPS hosting.

Ideal Customer: Bloggers or hobbyists can benefit from iPages simple and slimmed down offerings.


Unique Features:

One Plan for Shared Hosting: Unlike most web hosting companies that offer multiple tiers for their shared hosting plans (usually three or more), iPage keeps things simple by offering only one plan for shared hosting. But their one plan is still very robust and comprehensive. It offers all the standard features you would see, such as unlimited disk space and emails, free domain registration, site building tools (e.g. website builder using Weebly), online store, search engine and marketing credits for Google AdWords and Yahoo, security features using SiteLock, and 24/7 support. All this comes with a 30-day money-back guarantee. There are also hundreds of attractive mobile-friendly templates you can choose from. By keeping just one plan, iPage takes out any headache and prevents analysis paralysis.

A Green Company: iPage is one of the handful of openly green companies, dedicated to green energy and eco-friendly business practices. They purchase Renewable Energy Certificates (RECs) to offset their energy by 200%. Their offices, servers, and data centers are 100% powered by wind energy. For every kilowatt-hour of energy, they purchase twice that amount of RECs. This is the same as planting 244 acres of trees. Furthermore, they encourage their customers to be green also, by offering Green Certificates and Green Badge that states your website is eco-friendly. Depending on your field and industry, your business may benefit from green marketing campaign.

Community Directory: Sometimes it’s hard to glean from a list of features exactly what you can do with iPage. That’s when their Community Directory comes in handy. It lists websites registered by iPage customers themselves, in all imaginable industries: arts, blogs, personal, business, entertainment and media, education, computers and internet, gifts and shopping, government, health, science, services, society, recreation, and miscellaneous. Many websites listed have been built by iPage’s website builder and one-click installations. If you’re a beginner, you can browse through many sites made by iPage customers and know that the company offers all the tools for you to make a nice-looking, highly customized website even if you don’t know any code.


We looked over online reviews to find honest opinions about iPage. We found that customers were happy with their features and ease of use.

One happy customer writes: “I have been an iPage customer for 8 years, I picked them because of their extensive list of products and their availability of help! I have not been disappointed!”

Another reviewer loves the confidence iPage brings: “I love the simplicity of iPage. They take all the fear away when creating your own site. Even for a beginner it was easy to set up and the tech support helped me get it done.”

Not all reviews were positive. We found that users here were upset with refund and renew policies.

One frustrated reviewer writes: “IPage refused to honor their own written User Agreement and cancellation policy, which essentially guarantees a pro-rata refund of the unused portion of my contract. They refused to budge, and I had to file a dispute through my bank to get a refund.”

Another customer expresses frustrations at the loss of introductory rates: “they autorenew at 750% higher rate at whatever annual/multi year plan you were at. I cancelled and a month later still haven’t been refunded any of what they charged.”

We also checked Twitter to see what customers were saying about iPage. This user is happy with the help they got to launch their website:

Another user is frustrated at being automatically billed for something she didn’t want:


  • Excellent Service: iPage offers 24/7 phone support, live chat, and support ticket system. They also have an extensive knowledge base and user guides to help you get started. There’s also an option to upgrade to premium support for a fee.
  • Attractive Templates: iPage offers hundreds of mobile-friendly templates, which are included in your membership. They look attractive and follow good design principles. You can preview a few of them on their website.
  • Inexpensive Introductory Price: iPage’s introductory price for their single plan is one of the lowest in the industry, at $1.99 per month. It’ll renew at the regular rate of $11.95 per month, but considering their robust plan, that’s still a reasonable rate.
  • 1 GB Free Cloud Space: With your membership, iPage offers 1 GB of free cloud space through JustCloud. You can store your documents, music, videos, and photos and access them from any device, anywhere.
  • North American Support: iPage only has call centers in North America, which means they don’t outsource their support to other countries.


  • Barebones Website: Perhaps owing to the fact that they only offer a single plan for shared hosting, iPage’s website doesn’t offer much information except for the standard list of features. It’s also not very user-friendly and difficult to navigate.
  • Dubious Extras: iPage offers a host of supposed incentives, but they’re standard features of any mid-tier shared hosting plan for other companies anyway. For example, they value their security suite that includes daily malware and spam scans at $100, but this is a fairly standard feature. They also value their support at $50, which is groundless and confusing since support is expected with any website hosting plan.
  • SiteDelux: Although iPage currently offers SiteDelux that optimizes websites for mobile devices, they’re discouraging people from using it.


iPage has a single plan for their shared hosting, which makes things simple. It has a low introductory price but still includes most standard features like unlimited disk space, unlimited bandwidth, and a website builder. It also offers a free 1 GB to cloud space, which is a nice add-on.

Takeaway: iPage is great for bloggers, small websites, and personal websites. Its plan is simple to understand and you still get a host of features to make your site as robust as you want.

2016 Web Hosting Hub review: Everything you need to know

Overview: Web Hosting Hub specializes in getting web novices and new businesses online quickly while providing quality shared hosting.


From $3.99/mo for shared hosting.

Ideal Customer: Any small business or blogger looking for easy website set up and lots of freebies.


Unique Features:

Pre-Installed WordPress and PrestaShop: WordPress is the most popular CMS and blogging platform. So you expect it out of every web hosting company. But in most cases, you’ll required to install WordPress yourself. Although this is done easily through a typical “one-click” installer, it still takes time and there’s a chance something may go wrong. Web Hosting Hub makes it just a bit easier to start working with WordPress right away. They offer pre-installed WordPress, so when you specify you want to auto-install WordPress during the checkout process, it’ll be up and ready for you. The process is the same for PrestaShop, one of the most popular ecommerce software. This free installation for WordPress and PrestaShop are not limited to just one level; it’s offered across all three shared hosting plans, from Spark, Nitro, and Dynamo. One-click installers work well most of the time, but Web Hosting Hub’s pre-installed WordPress and PrestaShop just takes one step out of the overall process and shaves a bit of time.

On-Boarding Process: Web Hosting Hub offers a professional, personalized on-boarding process for their new customers. This is clearly aimed at beginners who have little or no experience in buying a hosting package. After you sign up with Web Hosting Hub, you’ll get a call from them. They walk you through setting up your new account in an on-boarding call. This way, if there’s ever something wrong with setting up a new account, you have someone to help you right away on the phone. The on-boarding process also works if you have remaining questions about which plan works best for your goals. This is invaluable for novices that may feel overwhelmed when looking at all the different hosting options and specifications.

Choice of Data Center: Many web hosting companies have just one data center. This keeps things inexpensive for them, but depending on where you live, you could be thousands of miles away from their servers. This means a slower website for you. Even seconds or microseconds of delay add up overtime and cause you to lose customers. To mitigate this, Web Hosting Hub has two data centers: one in Virginia Beach, VA and one in Los Angeles, CA. When you sign up with them, you have a choice of which data center you want to use. Ideally, it would make sense to choose the one closer to where you live, to ensure your email and website can be delivered faster.


We checked several online sources for honest Web Hosting Hub reviews. We found that customers were split on their opinion about customer service.

One happy customer writes: “I’m especially impressed with webhostinghub’s support and support team. Their support is 24/7, response time is very fast and the team is generally helpful and knowledgeable.”

Another reviewer agrees saying: “The support reps know their stuff, and point me to solutions quickly. I’m very happy with this company’s dedication to supporting its customers.”

We found negative reviews for Web Hosting Hub dealing with their customer support and resolution times.

One frustrated user warns: “They claim that they don’t know the issue, can’t comment on the issue or deal with the issue, and then they become rude and almost hostile to the paying customer.”

Another reviewer writes: “My biggest problem has been very poor support of Webmail. Support is slooooow (up to 48 hour response in some cases).”

We also checked Twitter to see what is being said about Web Hosting Hub. This user is happy with his service and migration:

Another user is frustrated with server issues and a lack of communication:


  • 24/7/365 U.S. Based Support: Web Hosting Hub offers around-the-clock support through phone, email, a ticket system, and live chat. This is pretty standard, but their support community is impressive with Q & A, guides and whitepapers, and extensive help center.
  • 90-Day Money-Back Guarantee: Web Hosting Hub offers a 90-day money-back guarantee, which is quite generous compared to the industry-standard of 30 days or 60 days (rare).
  • Free Website Transfer: Web Hosting Hub doesn’t charge for website migration. The process is relatively painless; you simply let them know your existing hosting account information and they handle the rest. The transfer is good up to 3 websites.
  • Free Domain: You get a free domain included with your hosting package.
  • Free SSD: Solid-state drives are known to be up to 20 times faster and more reliable over mechanical hard drives. While some hosting companies charge extra for SSD, it’s included in every plan for Web Hosting Hub.


  • No Uptime Guarantee: They don’t openly claim any uptime guarantee on their website.
  • Shared Hosting Only: Web Hosting Hub doesn’t offer any plans on VPS, dedicated server, or cloud hosting. It’s strictly shared hosting.
  • Hackers in the Past: In 2012, Web Hosting Hub was one of the targets of TiGER-M@TE attack, but they handled it right away and openly communicated about this attack on their website.


Web Hosting Hub is your standard company that offers shared hosting plans only. Their introductory prices are competitive and they offer many extras. You have the choice of two data centers. If you have an existing website, they offer a hassle-free website transfer so you don’t have to deal with the headache. With Web Hosting Hub’s generous money back guarantee you can feel good about giving them a try. If you are looking for options other than shared hosting or if you want an uptime guarantee you will need to look at another provider.

Takeaway: If you’re a beginner and need some handholding, you’ll find Web Hosting Hub’s on-boarding process helpful. If you want to use WordPress or PrestaShop, Web Hosting Hub will pre-install it for you to save some time. This host has lots of extras to get you started.

2016 InMotion review: Everything you need to know

Overview: InMotion offers robust web hosting packages for businesses or tech savvy users.


Launch SSD: $4.89/mo for shared hosting.

Business Launch: $4.89/mo for shared hosting.

Power SSD: $6.29/mo for shared hosting.

Ideal Customer: Business and Enterprise users who can afford to pay more for first class service and reliability.


Unique Features:

Max Speed Zone: For VPS and Business Class hosting clients, InMotion Hosting offers their trademarked Max Speed Zone. InMotion Hosting is located in both east and west coast – in Virginia Beach, VA, and Los Angeles, CA. This bi-coastal option lets you choose which data center you want to be closer to in order to take advantage of their advanced routing network. You’ll have access to faster network than their competition, which means faster downloads, email, and website. To make sure their performance lives up to their claim, they test from 35 U.S. locations and 46 locations from around the world. You can see various speed tests and demos on their website to see how fast you can expect your website to be.

BoldGrid Website Builder: BoldGrid is InMotion Hosting’s proprietary website builder. It’s built on WordPress but functions as an easy drag-and-drop editor so you don’t actually have to be familiar with WordPress. You own all content 100%. Unlike traditional drag-and-drop website builders that tend to make websites look elementary, BoldGrid allows you to create sophisticated, modern websites that are responsive and optimized for mobile devices. In addition, you can purchase BoldGrid Copyright Coins, which allow you to buy media and content such as marketing content, photos, etc. from within BoldGrid on WordPress. All WordPress themes you can choose from are HTML5, and follow the best modern design practices. If you’re out of ideas for your website, you’ll have access to content and images you saw on the demo WordPress theme so you can customize them to your liking.

Free Data Backups: There are some hosting companies that claim no responsibility for backups, putting all the burden on the site owners. Many hosting companies charge for data backups, even if they’re as little as $1 per month. The ones that don’t charge, limit free data backups for their higher-tiered plans. InMotion Hosting offers free data backups across all their shared hosting plans, Launch, Power, and Pro. Also, they’ll let you restore once every 4 months, whereas other companies charge to have your backup restored. For additional restores, it’s $49. Because sites larger than 10 GB won’t be backed up automatically, you’ll have to talk to the sales department for more options about that. Still, free backups and restores for websites under 10 GB are pretty generous. They also let you backup manually with their easy-to-use backup tool.


We checked several Internet review sites for honest opinions about InMotion. We found many customers happy with their technical support and pricing.

One happy customer states: “I can not think of a problem that support did not attend to promptly. I am also happy with uptime and their pricing and have often recommended them to friends and business associates.”

Another user agrees saying: “I think one of the greatest pros of this company is the support they have. You can reach someone 24/7 and get help fast.”

Not all reviews were positive however. We found that some InMotion users were disappointed with uptime and specific service issues.

One frustrated reviewer writes: “The sole reason for this change is in due to their downtime issues. Every three months or so my server will go down for anywhere from a half an hour to a couple of hours.”

Another user is unhappy with some recent changes: “They seem like a great web host at first, and they were, until their new terms of service. Everything you could do with their service is now a violation of their terms of service.”

We also checked Twitter to see what InMotion customers were saying. This user is happy with receiving great customer service:

Another user is frustrated with downtime and a lack of communication:


  • Free “No Downtime” Website Transfer: InMotion Hosting offers free website transfers, up to 3 or fewer cPanel accounts, websites, and/or databases. Free professional migration service means you don’t have to worry about downtime or losing your data.
  • Free SSD: InMotion Hosting offers free solid-state drives for increased performance, across all three of their shared hosting plans. Some companies charge for this or limit it to only their top-tier plan.
  • Free Data Backups: Free data backups are provided across all plans on shared business hosting.
  • 90-Day Money-Back Guarantee: InMotion Hosting offers a generous 90-day money-back guarantee with the usual limitations; the cost of your domain name or other extras you purchase won’t be refunded.
  • 24/7/365 U.S.-Based Support: InMotion Hosting has the standard around-the-clock support through phone, live chat, and email. They also have a very extensive knowledge base and help center that answers most technical questions you may encounter.


  • Hacked in the Past: InMotion Hosting was one of the targets of TiGER-M@TE attack in the past.
  • VPS or Dedicated Hosting Plan for Magento: This limitation is fairly common, but while other companies don’t “recommend” having Magento on shared plans but still allow them, InMotion Hosting doesn’t allow Magento altogether on shared plans.
  • No Windows Hosting: InMotion Hosting only has Linux-based hosting plans and no Windows hosting.


InMotion Hosting offers the standard packages you would see in similar companies, including unlimited disk space and bandwidth. You have a choice of two data centers to maximize your website’s performance. You’ll have free data backups and a generous 90-day money-back guarantee, as well as SSD that’s 20 times faster than mechanical hard drives. However is you need Windows based hosting or want an uptime guarantee you may be better off looking at another hosting provider.

Takeaway: While InMotion Hosting does offer VPS and dedicated server hosting plans, their strength seems to lie in shared hosting plans. They offer good packages for beginning to intermediate users. If you’re a complete beginner, you’ll still be able to build some attractive and mobile-optimized websites with their BoldGrid website builder.

1 2 3 8